Courses Offered

 

Neuro Linguistic Program and Coaching (NEW COURSES)

  • Certified NLP Master Practitioner (NFNLP-USA)
  • Certified NLP Basic Practitioner (NFNLP-USA)
  • Certified Basic Neuro-Semantics (ISNS – USA)
  • Certified Performance Coach (OUM / International Coach Federation)
  • Certified LAB Profile Practitioner (SS,CAN)
  • Certification in Training by Pembangunan Sumber Manusia Berhad (PSMB)
  • Certification in Training Evaluation (CITE) from Pembangunan Sumber Manusia Berhad (EET/0145)
  • Certivicate IV in Training and Asessment, Australia
  • Certified NLP Coach from Coaching Division of the American Board of NLP, USA
  • Certified Licensed Trainer for Teachers by Akademi NLP Malaysia

 

Human Resource Management (Pengurusan Sumber Manusia)

  • Human Resource Management Basic Course
  • Salary Management and Administrations
  • Interviewing Skills
  • Human Resource Management costings
  • Workers Benefits Management

 

Labour Laws and Industrial Relations (Undang-undang Buruh dan Perhubungan Perusahaan)

  • Akta Kerja 1955 & Peraturan-peraturan dan perintah
  • Disciplines and Complaints Procedures
  • Salahlaku dan Siasatan Dalaman Disiplin (Domestic Inquiry)
  • Tugas dan tanggungjawab Pengerusi dan Ahli-ahli Panel Siasatan Dalaman Disiplin
    (Domestic Inquiry)
  • Bagaimana cara-cara untuk mengelak kes pembuangan kerja dari di rujuk ke Mahkamah Perusahaan
  • Pembuangan kerja – Kenapa, Bagaimana, Kesan dan Penyelesaiannya apabila pekerja yang dibuang mengambil tindakan keatas majikannya
  • Cara-cara Mengurus Pekerja Yang Bermasalah
  • Perhubungan Perusahaan di dalam organisasi yang mempunyai kesatuan sekerja
  • Undang-undang Buruh dan Pengurusan Sumber Manusia
  • Pembuangan Kerja : Jenis-jenis, Cara-cara dan Implikasinya

 

Training and Development (Latihan dan Pembuangan)

  • Effective Training Management
  • Training Needs Analysis
  • Job and roles of Training Coordinator
  • On the Job Training
  • Train the Trainer

 

Management (Pengurusan)

  • Supervisory Skills
  • Customer Service
  • Mesra Pelanggan
  • Leadership Skills
  • Executives Development Program
  • Supervisors Development Program
  • Pre-Retirement Program
  • Motivation and Positive Outlook
  • Teambuilding
  • Occupational Safety and Health
  • Occupational Safety and Health Act 1994
  • First Aid

 

Quality (Kualiti)

  • Total Quality Management
  • Total Preventive Maintenance

 

Manufacturing (Perkilangan)

  • Kaizen - Strategy For Continuous Improvement
  • Implementing Visual 5S (Also avai. for Leaders & Operators)
  • Sustaining 5S - Practical Approach.
  • Visual Management Techniques
  • Effective TPM (Also avai. for Leaders & Operators)
  • TPM Small Group Activities
  • Implementing Autonomous Maintenance - AM
  • Changeover/ Setup Reduction Improvement Techniques
  • Problem Solving & Improvement - Tools & Techniques
  • Standardization Techniques For Continual Improvement
  • Productivity Through I.E. Techniques
  • Productivity Through Process Analysis
  • Quality Control Circle (Also avai. for Leaders & Operators)
  • The Seven QC Tools
  • The New Seven QC Tools
  • Key Quality Tools and Techniques
  • Managing Customer Complaint
  • Zero Defect Through Poka Yoke
  • Advance Product Quality Planning (APQP & PPAP)
  • Effective Production Planning, Scheduling and Control
  • Pull / Kanban Scheduling System
  • Inventory & Store/Warehouse Management
  • Developing Production Budget Simulation for Managers
  • Competitive Manufacturing Management
  • Manufacturing Improvement Techniques

 

Others

  • Security Management
  • Entrepreneur Development Program

 

Senarai Perundingan Sumber Manusia

  • Preparing services terms and regulations
  • Employees offer letters, Domestic Disciplinary Notices and termination letters
  • Summary for cases in Labour Department or Industrial Relations Department
  • Retrenchment, merging and company sell
  • Training Needs Analysis, Job and task specifications
  • Occupational Safety and Health policies
  • Sexual Harassments Policy in the workplace
  • Voluntary separation scheme
  • Human Resource Management Manuals
  • Employee Handbook
  • Agreements

 

Licences

  • Certified Trainer - Mesra Malaysia By Ministry of Culture, Arts and Tourism
  • Certified Trainer – UBS Certificate of Commerce & Industry
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